Get Early Access During Onboarding
Auto-generate personalized video paths that guide each user to first value. Reduce drop-off by 60%, increase activation by 3x, and build retention from day one.
Why Customers Abandon During Onboarding
You've acquired the customer. Now you're losing them in the first 30 days. Here's why traditional onboarding fails.
40% Drop-Off Before First Value
Customers sign up excited but get overwhelmed by complex features. They abandon before experiencing your product's value.
One-Size-Fits-All Onboarding
Admins, end-users, and power users all see the same generic flow. Nobody gets the specific guidance they need for their role.
No Help When Users Get Stuck
Customers struggle in silence. By the time they reach out for help, they've already decided to churn and are just being polite.
Can't Identify Drop-Off Points
You know churn is happening but not where or why. No visibility into which steps cause confusion or where users abandon.
Guide Every User to First Value Automatically
Create personalized onboarding paths for each user type. Proactively help when they're stuck. Measure and optimize every step.
Create Role-Based Paths
Auto-generate different onboarding journeys for admins, power users, and end-users. Each gets exactly what they need to succeed in their role.
Trigger Help at Critical Moments
Automatically send contextual video help when users show confusion signals—stuck on a page, repeated failed actions, or skipped critical steps.
Measure Every Step
Track completion rates, identify drop-off points, and see which features correlate with retention. Know exactly where to improve.
A/B Test & Optimize
Continuously test different paths, messaging, and content. Iterate based on data to constantly improve activation and reduce churn.
Measurable Impact on Customer Retention
Better onboarding directly impacts your bottom line. Customers who activate stay longer, expand more, and refer others.
Less Onboarding Drop-Off
Guided video paths reduce drop-off by 60%. More customers make it to activation, increasing trial-to-paid conversion.
Higher Feature Activation
Role-based paths drive 3x higher activation of key features. Customers experience full product value faster.
Better Long-Term Retention
Customers who complete onboarding have 45% better retention at 12 months. Early success creates lasting habits.
Everything You Need to Reduce Onboarding Churn
Purpose-built for customer success and product teams who want to drive activation, measure progress, and reduce early churn.
Role-Based Onboarding Paths
Personalize journeys for admins, power users, and end-users. Each role gets tailored guidance to reach their first value moment.
Smart Help Triggers
Automatically send contextual video help when users show confusion signals—before they give up and churn.
Drop-Off Analytics
Visualize exactly where users abandon, which steps cause confusion, and how different cohorts perform across the journey.
Milestone Tracking
Define key activation milestones and track completion rates. Know which users reached first value and which need intervention.
A/B Testing Engine
Test different onboarding paths, video content, and messaging. Continuously optimize based on what drives activation.
Multi-Language Support
Generate onboarding videos in 80+ languages to serve global customers. Reduce churn across all markets.
Get Early Access You Worked Hard to Acquire
Personalized onboarding paths, proactive help triggers, and real-time analytics turn trial users into loyal customers. Start reducing churn today.